Employment Specialist, Santa Monica


About Chrysalis:

Chrysalis is a nonprofit organization dedicated to creating a pathway to self-sufficiency for individuals experiencing homelessness or financial barriers by providing the resources and support needed to find and retain employment. Our philosophy is that a steady job is a key step in a person’s transition out of poverty and onto a pathway to self-sufficiency. 

Chrysalis’ core employment services are designed to meet clients where they are and support them during every phase of their self-directed job search.  Since 1984, Chrysalis has served more than 66,000 low-income and homeless individuals. Chrysalis operates its program through five locations in Los Angeles and Orange Counties.

Job Summary:

The Employment Specialist (ES) is key to client success. The Employment Specialist works 1-on-1 with clients to provide employment and case management services with the goal that clients get ready for a job, find a job, and keep a job. Responsible for a dedicated caseload, the successful candidate will have the ability to use independent judgment, exceptional organizational skills, and a willingness to incorporate emerging industry best practices and techniques in their work.

Duties and responsibilities to include, but not limited to:

Provide Client Support, Guidance and Case Management

Oversee the day-to-day case management of both working and non-working clients. Encourage and motivate clients to work on their job search.
Orient, assess, and provide employment counseling for clients.  Assess clients for job readiness, including substance abuse, legal history, and mental and physical health. Provide referrals to educational, training, Chrysalis social enterprises, and other social services.
Conduct 1-on-1 job readiness activities with clients, including resume building, practice interviews, job applications, computer tutorials, cover letters, reference lists, job search guidance, etc.
Facilitate Job Preparation classes and other seminars on an as needed basis.
Maintain up-to-date referrals resources for clients to facilitate employment search.
Foster Strong Client, Colleague, and Partner Relationships

Participate in Chrysalis meetings and case conferences sharing best practices and providing thought partnership to colleagues.

Provide training ideas and resources to leadership team, including the opportunity to conduct workshops for colleagues within the department and across the organization.
Celebrate achievements and brainstorm solutions for department and organization-wide goals.
Represent Chrysalis to stakeholders by providing site tours and presenting on services, as needed.

Monitor Client Progress and Program Outcomes

Maintain accurate client/program data to manage caseload and generate reports. 
Document each service, the outcome and next steps, as well as any observations of clients’ skills, job readiness, and/or growth opportunities into ServicePoint, a case management database.
Analyze and report monthly data as required to maintain accurate client and program-based statistics.

General Duties:

Adhere to all Chrysalis policies and procedures.
Support the Chrysalis Mission and adhere to the Chrysalis Code of Ethics.
Other duties as assigned.

Job Skills & Qualifications:

Passion for Chrysalis’s mission
Bilingual (English and Spanish) required
Bachelor’s degree preferred
1-2 years relevant experience preferred
Excellent verbal and written communication skills
Strong organizational skills, including effective time management and the ability to work and make decisions independently
Ability to multi-task and prioritize appropriately yet maintain flexibility
Ability to work in a fast-paced, professional environment
Self-starter with “can do” attitude and initiative
Ability to interact with clients, colleagues, partners, and others with diplomacy and tact
Sensitive to various cultures and lifestyles
Maintain confidential information and exercise discretion
Computer literacy required.  Must be proficient in Internet research, Word, Excel and PowerPoint programs and be willing to learn other applications as needed. Database management experience preferred
Willingness to work flexible schedule depending on needs
Willingness to travel to meetings (mileage reimbursed)

This is an exciting position in a fast-paced organization. We offer a highly competitive benefits package that includes Medical, Dental, Vision, Life, Long Term Disability, Flexible Spending Accounts, Parking/Transit Accounts, paid time off, paid holidays, and more.

Chrysalis encourages employment applications from people who are representative of the culturally and ethnically diverse communities Chrysalis serves. Chrysalis is an Equal Opportunity Employer.

No phone calls or drop-ins regarding this position please. Applications without a cover letter will not be considered.

Job URL: 

Opportunity type



Entry Level

Job function

  • Education / Teaching

Areas of impact

  • Social Sector