HR External Client Partner, Managed Organizations | Net Impact

HR External Client Partner, Managed Organizations

Arabella Advisors

You are mission-driven and action-oriented. You love to get involved and work as part of a team to accomplish something great. Any job is your job if it helps the team succeed, and you thrive on variety. Today, you’re looking for a role where you can use those traits to make a real difference in the world by advancing the most important social issues facing humanity today.

If that sounds like you, Arabella Advisors can’t wait to meet you.

This newly designed, non-traditional HR function has a core focus on racial and gender equity, capacity building and management coaching. By engaging with both staff and leadership, the HR External Client Partner marries grassroots and strategic perspectives to uniquely impact client-facing diversity, equity and inclusion (DEI) and training and education initiatives. The incumbent of this role will build on a foundation of expertise and excellence by providing real-time management support and representing staff capacity, diversity management and performance needs.

Essential Responsibilities
External Client Work

-Provide exceptional daily HR service to clients.
-Provide coaching, guidance and strategic leadership to client executives, ensuring compliance with applicable laws, policies and trainings, and keeping a laser-focus on achieving organizational and client objectives.
-Lead complex client HR engagements, coach managers as a trusted partner, and liaise with client contacts and internal account managers.
-Manage complex organizational, personnel, cultural, management and staffing situations and trainings related to organizational diversity and equity efforts, rapid or planned growth, restructuring, terminations, performance, conflict resolution, etc.
-In partnership with internal leadership and client leaders, develop and lead efforts to achieve increased client impact, efficiency, and accountability.

Internal Strategic Leadership

-Partner with the HR senior director in developing and supporting HR’s objectives, outputs, and standards. Lead new planned and reactionary strategic initiatives as needed.
-Partner with the HR senior director to lead strategic business development initiatives, including supporting, developing and prototyping new initiatives related to impact and efficiency.
-Help to manage the benefits plan design, execution and renewals.
-Help to lead improvements to processes, systems, strategies and approaches affecting internal and external stakeholder management.
-Maintain and deploy working knowledge of relevant policies, procedures, and benefit plans.

Training and Capacity Building

-Support annual strategy of DEI, anti-harassment and overall proactive training efforts by helping to develop and manage the philosophies, systems, resources, partners, vehicles, cadence, and stakeholder engagement plans.
-Coordinate training for efforts associated with: compliance with laws and policies; capacity building; skills building; practical application of racial and gender equity concepts.
-Provide project management for programs related to diversity and equity, particularly managing adherence to timelines, budgets, objectives and metrics, as well as managing logistics and stakeholder.
-Help to develop, deploy, analyze and track success metrics.
-Help to identify and curate list of external partners to address identified training needs.
-Operating within pre-defined frameworks, partner with clients to develop and implement custom DEI-oriented strategies, including training, compensation, management, retention and recruiting
-Stay well informed of trends and innovations related to diversity, equity and inclusion to assess the effectiveness of on-going efforts and identify and develop new initiatives, approaches, and programs

To Be Successful in This Role, You’ll Need:

-Bachelor’s degree or equivalent; preference for a Master’s in HR, HR certification, or equivalent
-Minimum 5 years of professional experience in leadership and leading strategic initiatives, staff management, and engagement with executives.
-Experience with successful diversity and inclusion strategies
-Experience in, and well-developed point of view on, effective training & development programs.
-Experience negotiating and managing employee benefits programs.
-Strong project management skills to drive projects to completion
-Experience with client management, including engaging and coaching executives.
-Experience managing complex and sensitive personnel situations, particularly in the context of organizational change.
-Strong teamwork and relationship building skills with a collaborative approach to working with others at all levels of seniority
-Familiarity with labor law. Knowledge of California labor law a plus.
-Ability to balance strict compliance with business need and maintain focus on strategic priorities and discretion in a multi-stakeholder environment.
-Ability to instantly instill confidence and establish a trusted partner relationship with executives.
-High comfort level dealing with situations that are unplanned, new terrain, and high stakes.
-Exceptional interpersonal skills, both written and verbal, with a strong customer service mentality and high degree of integrity, accountability, and emotional intelligence
-Ability to manage a high volume of tasks with shifting priorities and deadlines
-Superior analytic and problem-solving skills with a thoughtful approach to addressing challenges
-Experience in a progressive, mission-driven, and entrepreneurial environment
-Optimism, adaptability, and a good sense of humor
-Experience in a PEO or equivalent a plus

Our Core Competencies:

-Ability to provide excellent service to clients, including being able to diagnose and anticipate difficult service challenges, provide proactive and effective client-centered solutions, pass along service lessons to teammates, and demonstrate a strong understanding of the client’s perspective
-The ability to effectively manage projects, proactively problem solve, and ensure quality control
-A high level of emotional intelligence and the ability to use that intelligence to appropriately adapt to stakeholders’ needs
-The ability to effectively help communicate complex and nuanced messages to a variety of audiences, including adapting style, tone and content to meet various needs
-The ability to work cooperatively and inclusively with others to achieve shared goals, including supporting efforts that promote a safe and welcoming culture, providing timely and constructive feedback, and highlighting and sharing significant and new knowledge across the team
-The ability to use available resources and feedback to continually develop mastery in your role and facilitate team learning, including a willingness to request feedback and incorporate it to improve individual performance and to seek out and participate in career-relevant learning activities
-The ability to take ownership and be creative and solutions-oriented when encountering challenges that don’t have obvious answers, including the ability to solve challenges independently

About Arabella Advisors

Arabella Advisors helps foundations, philanthropists and investors who are serious about impact achieve the greatest good with their resources. We work on issues ranging from the social and economic advancement of women and girls, and conservation of our climate and planet, to reducing poverty and inequity in the United States and around the world. Our staff members are mission-driven and action-oriented, and have a unique combination of experience in philanthropy, business, nonprofits, government, finance, law, and other fields. We combine creative, strategic thinking with knowledge and networks developed through decades of hands-on experience. The fastest-growing philanthropic advisory firm in the nation, Arabella is also a certified B Corporation.

About Arabella’s Managed Organizations Team

Arabella Advisors provides operations and management support to multiple nonprofit organizations, including the New Venture Fund, the Windward Fund, and the Hopewell Fund—all 501(c)(3) public charities—and the Sixteen Thirty Fund, a 501(c)(4). These managed organizations house new and innovative public interest projects and nonprofits, as well as coordinate collaborative initiatives between donors and administer grants programs. This type of structure is commonly referred to as fiscal sponsorship, and candidates are highly encouraged to research fiscal sponsorship prior to a first interview. The managed organizations provide support to a diverse range of projects, including many focused on conservation, global health and civic engagement.

Working with Us

We are committed to having a passion-driven, inclusive, transparent, collaborative, healthy, and fun culture. We invite you to visit our careers page to learn more.

To encourage work/life balance, we offer flexible work options. Our office is an open space with cubicles and standing desks and informal work areas. Our salaries are closer to the range of a nonprofit and our benefits are excellent. You’ll start with three weeks of vacation, 80 hours of personal time, and 20 hours of paid time to volunteer at an organization of your choice. In addition to seven federal holidays, you get to pick four more from a list of inclusive religious holidays and your birthday.

We have a competitive health package that includes medical, vision, dental, and prescription insurance. We also provide funds for professional development, a fitness benefit, and cover part of your personal cell phone plan.

How to Apply

Submit a resume and a one-page cover letter online. The cover letter should address why you’re excited to work at Arabella and why you’re qualified for this specific job.

We value diversity and inclusion and encourage all qualified people to apply. If we can make this easier through accommodation in the recruitment process, please let us know.

While Arabella is open to individuals from various locations applying to join our team, please note that we generally are unable to pay for relocation expenses.

We will review applications as they are received and look forward to hearing from you.