OFC Recruitment Manager

Georgia Southwestern State University

Job Summary:

Operation Family Caregiver (OFC) is a unique coaching program launched in 2013 by the Rosalynn Carter Institute for Caregiving (RCI). The program provides free and confidential support to the families of those who have served our nation and return home with visible or invisible injuries (including post-traumatic stress, traumatic brain injury, and/or other physical disabilities). OFC is delivered by a coach, who trains and empowers people in this new role of “caregiver.” The program has impacted nearly 1,000 families to date and has resulted in reduced caregiver depression and health complaints, and an increase in caregiver satisfaction with life.

The Recruitment Manager will be responsible for the entirety of the caregiver experience, which begins with RCI’s recruitment of caregivers into OFC and continues throughout those caregivers’ experience in OFC and any other RCI programs. Specific responsibilities include: hiring and supervising Outreach Coordinators; increasing recruitment of caregivers into the program; identifying opportunities to generate leads/referrals; establishing and managing relationships with referral partners (in collaboration with other staff and the executive director); and coordinating with coaches as necessary. Someone successful in this position will be collaborative and work well in partnership with others.

This is an established program in its fifth year, successful so far and ready to scale. We are currently putting into place new systems that will position the program for growth, including installing a new data collection system, establishing new content partnerships, and completing a program evaluation that will help identify what has worked and what direction the program should take going forward. We are looking for a Recruitment Manager who can learn from these findings and work with the OFC Program Manager to use the new systems as a launchpad to take the program to the next level. A successful candidate will be able to understand and advance the vision cast by leadership and adapt that vision into a recruitment strategy for the program.

The Recruitment Manager will direct Outreach Coordinator(s) who are responsible for recruiting referrals by identifying local partners, conferences, media opportunities, and audiences to which they present the program. Outreach Coordinator(s) will work mostly at a local level, and the Recruitment Manager will work primarily at a national level; together they will function as an Outreach Team, led by the Recruitment Manager. They will benefit from relationships already established by the national headquarters but will also be expected to establish new relationships. The Recruitment Manager will interface with the military and veteran community at both a local and national level and therefore should have experience or an understanding of military culture.

In addition, the Recruitment Manager may be asked to serve as an occasional media spokesperson or to coordinate media opportunities and appearances for other RCI staff members. They will also work with communications staff to develop recruitment collateral, social media posts, talking points, and other communications materials to contribute to raise awareness about and generate referrals for OFC.

The Recruitment Manager for Operation Family Caregiver will report to the OFC Program Manager who is based in Washington, DC. This position could be located in Americus, Georgia – RCI’s headquarters – or remote. Therefore, a successful candidate will be self-motivated and resourceful. Some travel will be required.

This is a grant-funded position. Employment is contingent upon grant funding. 

Required Qualifications:

Bachelor’s degree in a related field (marketing, communications, etc.)
Exposure to and familiarity with military culture
A reliable mode of transportation
Familiarity and comfort with technology for data collection and measurement

For more information and to apply, visit: https://www.gsw.edu/resources/facultyandstaff/hr/employment

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