Operations Manager

POSITION: Operations Manager

SV2 is seeking a motivated, detail-oriented Operations Manager who is passionate about nonprofit management and will work with our team to drive the success of our mission through outstanding operations execution. This position offers a unique opportunity to work with an exciting group of local givers and dynamic social ventures in a fast-paced, collaborative environment.

ABOUT SV2

Silicon Valley Social Venture Fund (commonly known as SV2) is a vibrant community of givers and change-makers who come together to learn about effective giving and pool their capital to invest

in innovative nonprofits and early-stage social enterprises. SV2’s mission is to unleash the resources and talents of the Bay Area Community to achieve meaningful social impact. SV2’s engaged donor model provides collaborative learning and leadership opportunities across our three pillars of work:

• Grantmaking

We take a trust-based philanthropy approach, supporting mission-driven nonprofits in the Bay Area with unrestricted multi-year grants and Beyond the Dollars support.

• Impact Investing 

We make equity and debt investments in early stage companies with social or environmental impact at the core of their business model. We are especially focused on allocating capital to founders from underrepresented backgrounds.

• Immersive Learning 

We offer week-long immersive learning trips in California and the U.S. South, learning workshops on topics like nonprofit financial review, board service, and values-aligned investing, and peer cohorts focused on justice, equity, diversity, and inclusion.

Five key tenets serve as guiding principles for SV2’s strategies. These tenets represent the values and purpose that SV2 seeks to infuse in our work:

• We will foster a community of continuous learners with Partners, Grantees, Investees, and community members.
• We will broaden the voices involved in our work as we seek to break down the traditional power dynamics in philanthropy.
• We will be leaders in practices that align giving and investing with personal values.
• We will work with our network of change makers to drive impact in our Bay Area community.
• Equity is a central through line in our work.

ABOUT THE ROLE 

The Operations Manager will report directly to the Chief Operating & Portfolio Officer and will work closely with the entire SV2 team. This role is responsible for the execution of foundational business operations, including finance and HR, information technology, communications, Board and program support, and office management. The Operations Manager may work with an intern who will assist with some of the tasks listed below. Specific responsibilities will include:

Finance & Human Resources 

• Interface with outsourced firm to coordinate regular financial data transfer and preparation of monthly financial statements
• Support annual budget process, including regular revenue and expense projections
• Work with tax preparation firm to manage the annual audit and annual Form 990 tax return
• Serve as financial point of contact for all vendors; code and process all invoices 
• Process all staff reimbursements and corporate credit card reconciliation
• Interface with outsourced firm to manage employee payroll, health insurance, retirement savings accounts, and Paid Time Off
• Oversee staff onboarding and offboarding for benefits, organizational systems, and IT equipment

Information Technology

• Oversee IT and other equipment acquisition, maintenance, and service contracts
• Oversee maintenance of all communication platforms / applications (website, Salesforce, Zoom, Google Suite, etc.)
• Maintain organizational file systems (digital and physical)
• Ensure proper IT infrastructure to support staff both onsite and remotely
• Interface with outsourced firm to identify and mitigate security risks

Communications

• Project management of twice-monthly eNews, including coordination of content creation, graphic design and layout, and use of Active Campaign platform for distribution
• Project management of annual Impact Report
• Manage other communications, including weekly Meditation Mondays communications and social media posts
• Manage Salesforce data input; create dashboards and other reports that support program and operations

Board & Program Support

• Prepare quarterly Board packets, slide presentations, and financial reports
• Create annual Board data report with analysis of financial and program data 
• Schedule Board and Committee meetings
• Provide logistical support for Board meetings
• Take and file Board and Committee meeting minutes
• Manage programming event logistics, including Eventbrite and website postings, catering, nametags, handouts, room setup, and A/V support
• Manage registrations for annual U.S. South learning trip and logistics for annual week-long California learning trip

Office Management

• Process incoming and outgoing mail, including donor checks
• Serve as contact liaison for all vendors, service providers, and landlord
• Provide administrative support for organizational calendar, email, and Zoom accounts
• Maintain and order office and kitchen supplies

WHO WE’RE LOOKING FOR

We're looking for a proactive self-starter who is passionate about social impact and equity, and who wants to create and implement systems that help bring these organizational commitments to life. You're a good fit if you work well in a fast-paced, collaborative environment with attention to detail and a deep enthusiasm for organizational processes. 

Qualifications:

• Passion for social change and commitment to equity
• 3+ years’ experience in operations or equivalent experience managing components of this position’s responsibilities, such as finance, HR, or other organizational processes
• Excellent project management skills and ability to carry out multiple projects concurrently
• Demonstrated ability to prioritize effectively and work well in a fast-paced, highly collaborative, fluid work environment
• Outstanding attention to detail and service orientation
• Entrepreneurial team player with a can-do approach to solving problems
• Proficiency in Google Suite and the ability to quickly learn new systems
• Experience with Salesforce, Wordpress, and/or Active Campaign is desirable
• Graphic design experience is desirable

The above statements are intended to describe the general nature and level of work being performed by the person in this role. They are not intended to be an exhaustive list of all qualifications, responsibilities, duties, skills and physical demands required of this position. The precise duties and responsibilities of the job may change over time.

SALARY, BENEFITS, and WORK ENVIRONMENT

The annual starting salary for the Operations Manager is $84,000 to $88,000, commensurate with experience. This full-time position meets the exemption requirements as defined by state and federal law. Hours are generally regular business hours, with occasional evening commitments. SV2’s benefits package includes medical, dental, and vision insurance, 403b retirement plan with employer match, funds for professional development, 13 paid holidays, and five weeks of paid time off per year.

Hybrid Work Environment:

SV2 is committed to the safety of our staff and to facilitating connection and community with one another. Our team works in a hybrid work environment, with some meetings and events in our Redwood City office or in other locations, and some days as fully remote workdays. The Operations Manager will be onsite at the office two days per week. Please note that in a constantly changing environment, SV2 team members will need to maintain flexibility.

Vaccine Policy:

SV2 is committed to providing our staff with a safe work environment and helping to promote the health of our community. As such, SV2 will require all employees to confidentially show proof of COVID-19 vaccination as a condition of employment, unless they are unable to receive the vaccine because of a medical condition or sincerely held religious belief or practice. In accordance with the Americans with Disabilities Act and Title VII, and applicable state laws, SV2 is prepared to make reasonable accommodations for employees who (1) cannot take the vaccine due to a medical disability or (2) seek an exemption from the vaccine based on sincerely held religious beliefs.

APPLICATION

SV2 values a diverse workplace and strongly encourages women, people of color, LGBT individuals, people with disabilities, members of ethnic minorities, foreign-born residents, and veterans to apply. SV2 is proud to be an Equal Employment Opportunity organization. We are committed to equity and to creating an inclusive environment for all employees. To apply, please send a cover letter and your resume (in one PDF) with the subject line in the following format -- YOUR NAME, OPERATIONS MANAGER -- to opportunity@sv2.org. Applications will be reviewed on a rolling basis. Thank you for your interest, and we look forward to hearing from you!