Senior Manager, People Operations | Net Impact

Senior Manager, People Operations

Wikimedia Foundation

Location: Remote


The Wikimedia Foundation is a non-profit organization supporting Wikipedia and its sister projects. The WMF vision is to “imagine a world in which every single human being can freely share in the sum of all knowledge.” We want to cultivate an environment that is equitable and inclusive for our staff, and one that reflects the diversity of who we serve: all human beings.

The Wikimedia Foundation is a people-first organization, and the Talent and Culture department supports and empowers staff. The Talent and Culture team partners with our leaders to build an organization capable of meeting our vision and operating within our values. The Senior Manager of People Operations will help us grow and manage a diverse range of human resources programs, with a focus on managing the operational aspects of the employee life-cycle, while demonstrating best practices and upholding the Wikimedia Foundation's values. The position is full time.

You are responsible for:

Provide strategic thought partnership with a process and data driven mindset
Lead and project manage as needed for new programs, roll out of future HRIS functions, as well as ongoing vendor management
Manage and individually contribute to the compensation and analytics areas
Assist in managing hire to retire employee life-cycle processes, working with Payroll as needed
Execute and contribute to the development and iteration of our organizational policies and practices
Manage the international worker experience, immigration alongside outside counsel as necessary, and vendor management
Advise on employee life-cycle processes for staff and cross-functional partners
Cross-train, along with other members in T&C, in multiple HR functions, to ensure resilience of service to staff & leadership. Serve as a secondary support for T&C related committees, including diversity, career pathing, performance, engagement, etc. as needed
Partner cross-functionally with other members of the T&C function such as Recruiting, D&I, and Learning & Development

Skills and Experience:

8+ years of progressive experience in HR with experience managing a team, ideally for an international organization
BA/BS or equivalent experience in HR, Psychology, Communications or related field
Proven track record to partner cross-functionally and build consensus within a team
Strong experience in global compensation and analytics
Experience directly supporting a global organization in 10+ countries around the world with direct knowledge of employment practices, labor laws, etc.
Experience managing operational transactions at scale within SLAs
Broad overall HR background, including experience in as many HR subject areas as possible (the more the merrier)
Proven track record of handling confidential/sensitive information with grace and care
Understanding of US immigration, ideally with 1 year experience in visa processing
Excellent demonstrated project management experience
Strong attention to detail, and proven track record of meeting deadlines
Demonstrated ability to work independently and as part of a team, including being adaptable to work with a variety of personalities and nationalities
Ability to work within a digital decentralized organization
Ability to work in an open and collaborative environment, while respecting HR confidentiality
Sense of humor is always valued!

Additionally, we’d love it if you have:

Experience in a non-profit environment
Experience with Namely HRIS & payroll
International time zone and virtual community experience
Strong desire to learn and be part of free access and open source movement

The Wikimedia Foundation is... 

...the nonprofit organization that hosts and operates Wikipedia and the other Wikimedia free knowledge projects. Our vision is a world in which every single human can freely share in the sum of all knowledge. We believe that everyone has the potential to contribute something to our shared knowledge, and that everyone should be able to access that knowledge, free of interference. We host the Wikimedia projects, build software experiences for reading, contributing, and sharing Wikimedia content, support the volunteer communities and partners who make Wikimedia possible, and advocate for policies that enable Wikimedia and free knowledge to thrive. The Wikimedia Foundation is a charitable, not-for-profit organization that relies on donations. We receive financial support from millions of individuals around the world, with an average donation of about $15. We also receive donations through institutional grants and gifts. The Wikimedia Foundation is a United States 501(c)(3) tax-exempt organization with offices in San Francisco, California, USA.

As an equal opportunity employer, the Wikimedia Foundation values having a diverse workforce and continuously strives to maintain an inclusive and equitable workplace. We encourage people with a diverse range of backgrounds to apply. We do not discriminate against any person based upon their race, traits historically associated with race, religion, color, national origin, sex, pregnancy or related medical conditions, parental status, sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, genetic information, or any other legally protected characteristics.

If you are a qualified applicant requiring assistance or an accommodation to complete any step of the application process due to a disability, you may contact us at or (415) 839-6885.

U.S. Benefits & Perks*

Fully paid medical, dental and vision coverage for employees and their eligible families (yes, fully paid premiums!)
The Wellness Program provides reimbursement for mind, body and soul activities such as fitness memberships, baby sitting, continuing education and much more
The 401(k) retirement plan offers matched contributions at 4% of annual salary
Flexible and generous time off - vacation, sick and volunteer days, plus 19 paid holidays - including the last week of the year.
Family friendly! 100% paid new parent leave for seven weeks plus an additional five weeks for pregnancy, flexible options to phase back in after leave, fully equipped lactation room.
For those emergency moments - long and short term disability, life insurance (2x salary) and an employee assistance program
Pre-tax savings plans for health care, child care, elder care, public transportation and parking expenses
Telecommuting and flexible work schedules available
Appropriate fuel for thinking and coding (aka, a pantry full of treats) and monthly massages to help staff relax
Great colleagues - diverse staff and contractors speaking dozens of languages from around the world, fantastic intellectual discourse, mission-driven and intensely passionate people

*Please note that for remote roles located outside of the U.S., we defer to our PEO to ensure alignment with local labor laws.